Returns Policy on Fabric & Wallpaper
Fabric and wallpaper cannot be returned after 15 (fifteen) days from date of delivery, unless the product becomes defective within a
period of 6 (six) months from date of delivery and taking into consideration
its intended purpose and normal use together with the following points:
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Dye-lot variations occur in all fabrics and certain wallpapers and are unavoidable. The Purchaser must
examine the product, taking into consideration its generally intended purpose and normal use, before
accepting delivery thereof. Subtle textures, slubs, colour and weaving irregularities associated
with natural fibres are not considered to be defects;
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SLV will not be held responsible for any loss or damage suffered by the purchaser as a result of the product
being incorrectly cleaned or handled; SLV will not accept claims if fabric has been chemically treated after purchase;
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SLV will not accept any responsibility for fabrics and wallpapers fading or disintegrating as a result of exposure to
harsh sunlight. Fading and disintegration as a result of exposure to sunlight will be accepted as fair wear
and tear in line with its normal intended use;
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In line with SABS quality standards, 5 (five) flaws within 50 (fifty) metres are considered commercially tolerable;
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SLV shall not be responsible for consequential loss or damages as a result of a defective or hazardous product.